Shipping policy

Shipping Policy

Thank you for shopping with Nova Living.

Processing Time:
All orders are processed within 1–3 business days.

Shipping Time:
Estimated delivery time is 5–10 business days depending on your location.

Please note that shipping times may vary due to high demand, holidays, or unforeseen delays.

Tracking:
Once your order has been shipped, you will receive a tracking number via email.

Delays:
In rare cases, delivery may take longer than expected. We appreciate your patience and understanding.

Incorrect Address:
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages:
We are not responsible for lost or stolen packages marked as delivered. Please contact the shipping carrier for assistance.

If you have any questions, feel free to contact us at:

novalivinghome@gmail.com